Developing Success Habits

How to Become a Better SalespersonAdarsh details an important fact in this guest post.  If you want to succeed online, you need to know how to sell.  Read this article to learn how to improve upon this invaluable skill.

If you are into online business, you need to sell. No exceptions. Period.

I’m going to assume that you either blog with the hopes of making money or have a business that will make profits. Whichever the case is, you need to sell. We are all salesman in the “internet lifestyle” world.

Some professions, no matter how important they are, always tend to have a negative aura surrounding them. Marketing and sales is one such career where you tend to be perceived as a person trying to cheat the buyer in any way possible. When people hear the word salesperson, they think that these people only care about the commission they make as a result of the sale. The image of an average sales man is that of a crook trying to steal the hard earned money from an innocent buyer. There are no tricks per se. Every salesperson must aim at selling effectively and in less time.

When I told one of my friends that I am going to start online business and start selling online he laughed at me. He advised me, “Man. Don’t spoil your life. Go for a regular job with a stable income.”

Now, if everyone became a doctor, or an engineer, or an IT pro, who would serve the primary function of taking the economy forward by making sales? Besides, selling is one of the highest paid jobs, if you know what you are doing.

There are two ways in which people can look to their job as a salesman.

One, they can see this as a regular 9-5 job. If you look at it from a career perspective, this is an excellent field to make a name and some money. I know quite a lot of people who sell to make a living. Some just make enough money to scrape through. Some cannot make money to meet even the basic needs of food and shelter. Then there are some who make more money than a glorified MBA guy. What does this mean? You can choose your destiny with the profession of selling.

How People Sell Online?

If you are into internet marketing, no doubt you might have come across many online products. Some claim to help you make millions, some teach you SEO skills, some teach you other aspects of marketing and so on.

Carefully observe what people in the online world do to sell. Just make sure that you analyze a handful of successful internet marketers. Darren Rowse from problogger.net, Brian Clark from copyblogger.com, Yaro Starak from entrepreneurs-journey.com etc are fine examples of people you can learn a lot from.

Here is what they have in common

  • Authority
  • A loyal audience
  • A product/Several products of their own

These are not the only people making a killing online. There are lots of others too. But, if you watch closely, everyone follows the same principle

  1. Provide value
  2. Build Trust
  3. Build a loyal audience
  4. Give away more value
  5. Sell products that solve a problem!
  6. Rinse and repeat with new products/blogs

Comparing Selling Online to the Offline World

To become a better salesperson, you need to understand about something called intuition or your gut feeling. Imagine the case when you go to the local store and you are offered two toothbrushes. They are almost similar in quality, price, looks and reputation of the brand. Which would you choose?

Difficult choice, I’d say.

However, if one was suggested by your friend and the other by someone you barely know, the answer is obvious. You are more comfortable with the person you know. You think that you can trust him more than the other person whom you hardly know. This is what every salesperson should strive to achieve. Try to build a strong emotional feeling between you and your client. This will almost guarantee a sale. When was the last time you rejected a dear friends recommendation to buy a product?

Understand the reason why people buy a product or solution. Is it because they can get better ROI? Is it because your product is 10% better than our competitor? No… The answer is, most of the time, emotions. People buy based on their emotions rather than thinking logically. If you can capitalize on the buyers emotions, I can guarantee you that you would have a better chance of selling your product.

How I Switched Insurance Company Because of One Salesperson?

I was planning to take a life insurance cover. There was this guy whom I met at a party. He overheard my conversation of planning to get a life insurance from a top leading insurance company. It so happens that this guy used to work for that company. He came up to me and we met. He took down my number and gave a short sales pitch about his company and why I should take the policy from him. I patiently listened to him and said that I would call him when I make up my mind. Counting 30 days from then, I must have had at least 100 calls from this guy asking me the status of my decision. What do you think happened then?

I ended up taking insurance from another company even though I was about to go with this company at first. When we are not comfortable with the salesperson, we don’t buy. No matter the quality, reputation or value the product provides, I simply did not choose to buy. That is the power of emotions and the comfort level with the salesperson.

How Can You as a Salesperson Be Rewarded?

There are often different reasons we all choose a career. If I choose to be a doctor, sometime I might have the aim of helping people, sometime I may have the aim of getting fame and respect in the society and sometimes the driving force can be monetary rewards. It all boils down to the individual’s personal choice. There are often many types of rewards people can get being a salesperson. If you ask me, the broadest classification would be one which gives you benefits which can be measured and the other one which cannot be measured.

Measurable and non measurable rewards

Here is a scenario.

You noticed a fellow passenger dropping his wallet. You take it and give it back to him. There are two types of reward you expect knowingly or unknowingly. Either you can expect the person to say a thank you and appreciate you for your honest and mentality to help others. Otherwise, you could expect a monetary gain as a reward for returning the purse.

If you wanted money then you are expecting a measurable reward and if you expected appreciation then you are expecting a non measurable reward.

For an average salesperson, the non measurable rewards can include:

  1. Satisfaction that he has sold a worthwhile product to a customer
  2. Confidence that he can sell more products
  3. Derive happiness from the fact that you have helped a customer get rid of a problem
  4. Feel secured that your job is not at stake since you are making sales
  5. A position in the society where you are respected (Most people who make money gain respect automatically

The list can go on depending upon the individual.

In case of measurable rewards it can be:

  1. Increase in profits
  2. Promotion if you are employed by someone else
  3. A glamorous lifestyle. Dubbed as “internet lifestyle” by some

To become a better salesperson, all you need to do is believe in yourself, sell the right product to the right customer and explore new opportunities.

Quick tips to sell online

You don’t need all the marketing advice to sell online. You really don’t.

All you need is some basic advice and the rest comes from personal experience.

  • Try to do some market research before you try to sell a product. If there is demand, then there should be supply
  • Value your audience more than your product. They must feel they are getting a bargain and not losing money. That doesn’t mean hyping the price 75% and then giving a discount of 50%
  • Build trust before you sell
  • Building hype works wonders for sales. Make sure the product lives up to the hype. Else, you are probably going to see a long list of returns and chargeback’s
  • Don’t undervalue or overprice your products. Learn to strike the right balance. Again, if you did market research correctly, I’d assume you already figured this out
  • Most importantly, stop trying to soak up all the advice on the net. Start taking action. If that means quitting reading articles over and over again, go on a “information diet” for a while

After all, a great footballer who doesn’t play is only as good as a person who doesn’t know to play at all.

Over to you. What kind of rewards motivates you? What is your strategy to make online sales?

Steve’s Note: Adarsh Thampy is an independent marketing consultant for small business who blogs at Conversion Rate Optimization Blog and helps small business get more customers and improve their conversion rates.

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30 Day Internet Habit ExperimentWhen I first started this blog, one of the things I did was try a concept called the 30-Day Habit Experiment.

Today I’d like to talk about this concept; why I initially failed with it; and how it’s now helping me get incredible results with my Internet lifestyle.

Introducing the 30-Day Habit Experiment (30DHE)

The 30-Day Habit Experiment (30DHE) is a popular concept in personal development.  The idea is simple.  You “test drive” a habit for a month and see if it sticks.

We all want to live better lives.  Lose weight.  Quit smoking.   Make more friends.  Get that promotion.  Find that special someone. These are all goals people make for themselves.  But they often fail because it’s hard to make a permanent change to their behavior.

The reason people fail is because ‘forever’ seems like, well…FOREVER.  If you wanted to quit smoking, it’s really hard to say you’ll never have another cigarette.

With the 30DHE, you don’t talk about forever.  Instead you make the promise to develop (or change) a habit for only a month.  That’s it.  After the month is over, you evaluate this habit and decide if you want to keep doing it.

My Experiments with the 30 Day Habit Experiment

Back in January of 2010, I implemented the 30DHE.  It worked well for a few months.  In fact, I started a number of habits that I still do on a daily basis.  Unfortunately I stopped this experiment while I spent seven months in Europe.  I guess I didn’t develop the habit of sticking with the 30 day habit. :-)

This March I decided to reintroduce the thirty day habit.  This time I wanted it to stick.  So I made sure each habit was applicable to my Internet Lifestyle.  For instance, here are a few habits I’ve successfully implemented:

  • March Habit- Write Every Day: I’ve always found time to create content.  But I never made this a formalized habit.  In March, I “time blocked” 1 ½ hours each morning for writing.  Most of this time was spent working on the course I’m launching on the 4th of July.

(To learn more about this habit, read my free Book Empire 2011 report which talks about the importance of writing on a daily basis.)

  • April Habit- Use a Notebook to Track my Projects: During this month, I developed the habit of writing down my projects into a single notebook.  Each section has a list of step-by-step actions that need to be completed.  So whenever I work on a “project,” I immediately know what I need to do next.  This is a concept I cover in this post:  The Art of Completing Internet Marketing Projects.
  • May Habit- Set a Timer for Each Task: For many months, I’ve used an iPhone App to time certain tasks.  But in May, I turned this into an official habit.  Now I put a clock on every single action I do online.  This has had an amazing impact on my productivity.  I’m now able to get a lot more done in the same amount of time.
  • June Habit- Use Twitter on a Daily Basis: Networking is a skill that I lack.  And I think that’s why I’ve never had much success with Twitter and Facebook.  So this month, I’ve decided to work on developing the Twitter habit.

My goal is simple.  All I have to do is use Twitter once a day and talk to people.  This goes beyond the automated content that I’ve done in the past.  Instead I try to form actual relationships with the people I’ve met online.

So far, I’ve managed to develop four habits in four months.  Not a bad start if you ask me.  Hopefully I’ll develop many more habits in the months to come!

How to Start YOUR Experiments with the 30 Day Habit

The key to the 30DHE is tracking.  I use a single document to track my daily habits.  This goes on the same clipboard as my projects and weekly to-do list.

What I do is list each of the habits in a column and check it off when I’ve done it that day.  I also set my iPhone to ring daily.  This helps me remember that I need to complete this tracking sheet.

Here’s a PDF version of this file —> Monthly Habit Tracking Sheet

Feel free to print this out and use it on your own.  You’ll discover this is a great way develop success habits.

What habits should you develop?  That depends on you.  My advice is to cultivate a habit that’s critical to the current skill you’re trying to develop.   This makes it easier to follow through with your goal.

If you’re stuck, then check out my post on the 42 Internet Lifestyle Habits to Develop.  These are concepts I’ve implemented in my business.  Perhaps one of them will be the genesis for the next habit you develop.

The 30DHE can have an amazing impact on your Internet productivity.  So be sure to test it out.  Try a different habit each month.  Who knows?  You might develop a powerful routine that leads to lots of online success.

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Information

It’s the cornerstone of any successful Internet business. We all need information to learn what techniques are currently working.  Without it; you’ll get left behind.

Odds are you’re in the information business.   It doesn’t matter if you’re a blogger, affiliate marketer, product owner, or complete newbie; your Internet business is based on information.  The question is how to synthesize information without wasting a lot of time.

The Trap of Too-Much Information

Like I said in the article about fighting overwhelm it’s easy to get caught in the information overload trap.  We all want to succeed.  And sometimes it seems like the best way to do it is to read everything that pertains to Internet marketing.

How to Fight Information OverloadToo much information can be a bad thing.  It’s one of those creative excuses we all make for why we can’t more forward with a project.  Often it’s easier to say you’re learning about a technique than it is to try it and make mistakes.  If you let it… information overload will cause paralysis by analysis.

So what’s my point?

It’s simple.  While information is important, it’s also an area where people waste a lot of time.  Today I’d like to talk about my method for synthesizing information and taking action.

What I’m about to discuss is important because it teaches the exact steps to become a mini-expert in any topic.  After this post you’ll be able to learn ANY new concept and immediately apply it to your Internet business.

Step 1: Know What You Want to Learn

During a recent minimalist kick, I’ve tossed out a lot of stuff.  One of things I found (and then discarded) was a bunch of binders full of notes about Internet marketing.  What’s interesting is I didn’t do a damn thing with these notes.  I sure wrote a lot.  However I didn’t take action on a single thing I learned.

We’ve all been there.  You want to learn everything about the Internet lifestyle.  So it’s easy to load up a feed reader with hundreds of different blogs.  In a way, this makes you feel like you’re getting stuff done with your business.   Unfortunately the only result this produces is you’ll learn a little bit about a lot of things.

The solution is FOCUS.  At the risk of sounding like Yoda: If you want to learn about something; identify what you must learn.

Don’t say you’d like to learn about Internet marketing.  That’s not actionable.  Instead, identify those key areas that can bring your business to the next level.  Or if you don’t have a website; then figure out the ONE thing that can help you get started.

Here’s how to do this:

Get out a piece of paper and write down the techniques that will improve your business.  Be specific with what you’d like to learn.  That means “how to get more blog traffic,” is a better option than writing down “blogging.”

For example; here is a list of the concepts I feel can help my Internet business:

  • How to increase YouTube video views
  • How to creating an email sequence that converts
  • How to get results with social media
  • How to network without wasting a lot of time
  • How to write a persuasive sales page

Right now these are the key areas I’d like to improve in the next six months.  Obviously this is an ever-changing list.  The point here is I’ve identified the key concepts that can take my business to the next level.

What if you can’t think of anything? My advice is to have a brainstorming session where you write down every obstacle you’ve encountered.  Next, make a list of the techniques that *might* help overcome them.  Finally, pick the best choices.

Step 2: Use the Right Tools to Collect Information

It’s important to create systems for collecting information.  Part of this system is to use tools that save time and become part of an Internet ritual.

Your primary tool will be a feed reader.  I suggest News Gator because it’s really easy to install and use.  With this tool you collect blogs into a single interface.  Then you’re automatically notified whenever there is a new post.

You’ll want to organize this feed reader.

First you should create a few categories that are based on why you’ve added these sites.  Some will be for networking purposes.  Others provide great Internet marketing training.  And a few will be related to your niche.  Separating them into categories makes it a lot easier to scan and identify what’s important to look at….Right NOW.

In addition you should organize the bookmarks.  These should directly tie-in to the key areas you identified in the first step.

Bookmarking is an important skill to learn as an Internet marketer.  It’s easy to get overwhelmed by information.  So the solution is to sort each piece of information into an area that can be found in a few seconds.

The key here is organization.  Create categories based on what you’d like to learn.  Then only bookmark the articles with actionable items.

Step 3: Tightly Focus on One Area at a Time

As we’ve learned; information is nothing without action.  Sure; we all love that warm, fuzzy feeling after reading an inspirational article.  The trick is to take what you’ve learned and immediately apply it.

The one thing that helps is to focus on one area at a time.  Don’t try to learn everything all at once.  Instead identify that next skill/technique you’d like to develop and attack it!

For instance, let’s say you’d like to learn how to improve your results with YouTube.  The best use of your time is to read articles (and watch videos) about increasing views/conversions on this site.

Focusing on a single topic is the quickest path to instant authority.  You’re not learning about a bunch of unrelated subjects. Instead you’ll learn about a technique and then immediately apply it.

Step 4: Compile Actionable Information

This is where the rubber meets the road.  Now you’ll compile all the information related to this topic.

Start with your feed reader.  Go through the articles you’ve bookmarked in this category.  And if you don’t have any, then do a search on each of the blogs you’ve targeted.

Next, you’ll check out different sites on the Internet:

  • Run a search on Google using the major keywords
  • Check out the PPC ads on the right
  • Join email lists relating to this topic
  • Watch content-filled YouTube videos
  • Listen to podcasts that discuss this topic

The reason you’ll do all this is to get a broad perspective on what other marketers are doing.  Don’t just listen to one person’s opinion.  Instead, research and discover a variety of techniques you can try!

Third, read a few books/magazines on this topic.  There might not be a lot written about it.  But an ‘authority book’ on this subject can dramatically increase your learning curve.

Finally you should consider buying an information product on this subject.  In my opinion, this is a great way to quickly learn the ins-and-outs of particular Internet marketing technique.  Obviously do your research before buying anything.

Step 5: Synthesize the Notes into a Single Document

In the last step you’ve compiled a lot of notes from a variety of sources.  Now it’s time to trim the fat! You’re going to take these notes and turn it into a single document.

This step is important because you’ll be eliminating a lot of redundant information.  Plus you’ll get rid of the stuff that’s not actionable.  We’re not kids anymore.  And you’re not cramming for a big Internet marketing exam.  So you don’t need to know things like the “history of video marketing” or “6 reasons why should use video.”

Only include information that can be immediately applied to your Internet business.  For example, here are a few things I’d include:

  • Reference Markers- Write down page numbers, hyperlinks, and audio/video tracks relating to an important concept.
  • System Diagrams- Draw out the processes/examples from different marketers
  • Step-by-Step Blueprints- Same thing.  Write down the steps a marketer uses.
  • Sticking Points- Annotate any questions you have about a process.  Then go ask one of the experts you found in step 4.
  • Action Items- Figure out a game plan of how you’ll implement the concepts you’ve just learned.

You might think synthesizing information is busy work.  It’s not.  Actually it’s a great technique for internalizing what you’ve learned.  Re-writing this information move you one step closer to unconscious competence.

Step 6: Turn the Information into an Action Plan

What to Do About Information OverloadI didn’t bring a laptop on my recent trip to Belize.  Instead  I brought something that’s very important to the growth of my Internet business – 30 pages of synthesized notes on how to get backlinks to a website.

When I wasn’t doing fun things, I was busy turning these notes into an action plan.  By the time I boarded the plane back home, I had a two-page action plan.

At this point you’ll still have a lot of information.  With this step you’re going to trim the fat one more time.  Basically you’ll take everything and create a plan that will be immediately implemented.  My recommendation is to turn all this information into two pieces of paper:

1)      Reference: Same thing as step 5.  Annotate any supporting documents you might need in the future.  Be sure to include any relevant diagrams and system processes.

2)      Action Plan: Put your notes into a series of actionable items.  This will now become part of your project list

Why is this step important?  Because it creates a plan that’s easy to follow.  It’s been my experience that a simple process is often the most effective.  You won’t get much done with pages and pages of notes.  Instead it’s better to have a step-by-step blueprint that you can methodically work through.

Step 7: Take Immediate Action

Plans are nothing without action.  In this step you’ll schedule time blocks were you’ll work on this project.  It be could a few hours each day or during a long marathon stretch of work. The important thing is to take action on what you’ve just learned.

The trick is to make sure every item on this list is actionable.  If you need to, break a down a step even further into single task.  This is a great way to tackle a project that seem insurmountable at first.

Step 8: Rinse and Repeat

At a certain point, a new technique will become part of your daily ritual.  That means you’ve gone from learning to doing.  When you’ve mastered one concept you’ll move on to the next.  All you have to do is repeat the seven steps I outlined in this post.  Rinse and repeat till you’ve become an Internet marketing God. :-)

Final Thoughts on Information Overload

Information overload is something that plagues all Internet marketers.  And it’s only going to get worse!  With new blogs and “Internet experts” popping up every day, it’s becoming increasingly important to have a system for turning information into action.

Don’t feel like you need to learn all at once.  Instead, focus on that next technique that will help your business.  Then ATTACK it with all you’ve got!

Like a lot of people, I started my online business with zero knowledge.  Seriously…the only thing I used a computer for was video games and email.  Beyond that, I was clueless.

What brought me to this point was an ability to synthesize information.  I didn’t just read about a concept.  I immediately implemented it!

The process I used to turn information into action is the same plan I’ve provided in this post.  I know it works because it’s helped me become a mini-authority in a lot marketing related subjects.

I suggest a simple plan for information overload.  Just concentrate one technique at a time.  Keep working at till you’ve mastered it.  Then move on to the next.  Rinse and repeat till you’re officially an expert.

Good luck!

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It’s been awhile since I’ve published a guest post.  So I’m really excited about today’s post from Danny Iny who runs a marketing training program site.  Here he talks about an important lesson that can increase your motivation.  I’ve found it’s hard to achieve success when you don’t have the proper mindset.  So check out Danny’s article and learn a simple way to accomplish more with your Internet business.


Elephants are pretty powerful creatures.

They weigh in at as much as 24,000 pounds, and stand as high as thirteen feet tall.

Their trunks are agile enough to pick up a single blade of grass, and strong enough to rip branches off of a tree.

Despite their enormous power, elephants can be chained. It doesn’t seem to make sense – what chain is strong enough to hold an elephant who struggles to break it?

The answer is a small one: a small chain fastened to a metal collar around the elephant’s foot is attached to a wooden peg nailed into the ground. This holds the elephant so strongly that it doesn’t ever struggle to break free.

There is an elephant inside each of us – an inspired being of enormous power and capability. And just like the elephants that we might see in a circus, our internal elephants are also put in chains.

How does this happen? [click to continue…]

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There are a lot of obstacles to achieving the Internet lifestyle.  Sometimes it seems like you move one step forward only to get pushed back two.  In the seven years I’ve had an online business, I’ve seen countless people give up on their dreams of Internet success.

Why? [click to continue…]

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Every single day I use a sophisticated tool that allows me to perfectly manage my time and ensure that I’m only working on the things that bring actual results.

This tool helps me do important things like:  Create content for this blog, increase my affiliate income, manage my information product, use social media to network with people, and write my forthcoming affiliate marketing course. [click to continue…]

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